Who we are

Suggested text: Our website address is: https://wellorahomecare.com.

Comments

Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Suggested text: Visitor comments may be checked through an automated spam detection service.

 

Privacy Policy

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use our Service and explains Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve our Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

1. Company Information

Wellora Home Care
71 Pond St, STE #R
Sharon, MA 02067, United States
📞 774 448 5684
📧 info@wellorahomecare.com
🌐 https://wellorahomecare.com/

2. Information We Collect

Personal Information

We may collect:

  • Full name
  • Email address
  • Phone number
  • Address (City, State, ZIP)
  • Information submitted via forms

Health Information (Important)

As a home care service provider, We may collect health-related information necessary to provide care services.

This information may be considered Protected Health Information (PHI) and is handled:

  • In accordance with applicable U.S. healthcare privacy laws
  • Following reasonable safeguards aligned with HIPAA standards

We only collect the minimum necessary information required to deliver our services.

Usage Data

Automatically collected data such as:

  • IP address
  • Browser type
  • Pages visited
  • Time spent on pages
  • Device information

3. How We Use Your Information

We use your data to:

  • Provide and manage home care services
  • Respond to inquiries and service requests
  • Communicate via phone, email, or SMS
  • Improve our website and services
  • Ensure safety, compliance, and quality of care

4. SMS & Communication Policy

By providing Your phone number, You consent to receive:

  • Service-related messages
  • Appointment confirmations and reminders
  • Customer support communications

Important:

  • Message and data rates may apply
  • You can opt out anytime by replying STOP
  • For help, reply HELP or contact us directly

We do NOT sell or share SMS opt-in data with third parties for marketing purposes.

5. Cookies and Tracking Technologies

We use cookies to:

  • Improve website performance
  • Remember user preferences
  • Analyze website traffic

You can disable cookies through your browser settings, but some features may not function properly.

6. Sharing of Information

We may share your information in the following situations:

  • With trusted third-party providers supporting our operations
  • With partners involved in delivering services (when necessary)
  • To comply with legal obligations
  • With your consent

We do not sell or trade your personal information.

7. Retention of Information

We retain personal data only for as long as necessary to:

  • Fulfill service requirements
  • Comply with legal obligations
  • Maintain records for operational purposes

Usage data is generally stored for a shorter duration unless needed for analysis or security.

8. Data Transfers

Your information may be processed in locations outside your state or country. By using our website, you agree to this transfer.

We take reasonable steps to ensure your data remains protected.

9. Your Rights

You have the right to:

  • Access your personal data
  • Request corrections
  • Request deletion of your data
  • Withdraw consent where applicable

You can contact us to exercise these rights.

10. Disclosure of Information

We may disclose your information:

  • If required by law
  • To protect our rights and operations
  • In the event of a business transfer or restructuring

11. Security of Your Information

We take appropriate measures to safeguard your data. However, no online system can guarantee complete security.

12. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children.

13. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices.

14. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

15. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Wellora Home Care
📍 71 Pond St, STE #R, Sharon, MA 02067, USA
📞 774 448 5684
📧 info@wellorahomecare.com
🌐 https://wellorahomecare.com/

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